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Data protection


Hotel Schoenruh GmbH
Gerlos 285
6281 Gerlos 

The data protection declaration extends to the use and collection of personal data that may be collected when you contact us, for example when you visit our website, when you request information, book, purchase or even when you call us. In the following document, you will be informed about how Hotel Schönruh GmbH handles your personal data, what types of data are collected, how and for what purpose this data is used, to whom Hotel Schönruh GmbH passes this data on and how Hotel Schönruh GmbH protects your personal data.
Your personal rights have the highest priority and Hotel Schönruh GmbH makes every effort to protect these rights.
All further data protection obligations that go beyond this data protection declaration remain unaffected.


Why does Hotel Schönruh GmbH process your personal data?

Personal data that you have transmitted to us via our website or email will only be processed for correspondence with you and only for the purpose for which you have made your data available to us.

We assure you that your personal data will not be passed on to third parties, unless this is required by law.

The user is informed that if he refuses to transmit his personal data, certain services on this website cannot be used (e.g. newsletters, bookings, etc.).

In addition, "your personal data" helps Hotel Schönruh GmbH to keep you informed of the latest product announcements, special offers and other developments which we think may be of interest to you.
If you do not wish to be kept up to date with the latest developments and current product and service information, you can let us know at any time.


What data is collected and what happens to it? 

Only data that is relevant for the respective process will be collected from you. This includes, for example, name, postal address, e-mail address, telephone number and preferred method of contact. In addition, Hotel Schönruh GmbH collects information for market research purposes in order to get to know our customers better and thus be able to offer you a more effective service. Furthermore, Hotel Schönruh GmbH collects data on customer activities on our website. Hotel Schönruh GmbH can use this data to determine which information is really useful for our customers and which areas of our website and Internet services are of most interest to them.

The data provided to us will only be stored until the purpose for which it was entrusted to us has been fulfilled. If legal retention periods have to be observed, these are observed. If you no longer agree to the storage of your personal data, we will delete the stored data on your instruction. If your personal data has changed, we will correct it according to your information.

Hotel Schönruh GmbH takes the protection of your personal rights very seriously.
Therefore, the Hotel Schönruh GmbH assures you that your contact details will not be sold or lent to other providers. However, in order for us to be able to offer you various services, Hotel Schönruh GmbH may pass on your personal data to legal entities, which are, however, obliged to protect this data in accordance with the data protection declaration. Sometimes it can be advantageous for Hotel Schönruh GmbH to make certain of your personal data available to other companies with which Hotel Schönruh GmbH has entered into a strategic partnership or which work for Hotel Schönruh GmbH in order to provide you with information on our behalf deliver products and services. These companies may help us process information, fulfill customer orders, deliver products to you, manage and maintain customer data, provide customer service, evaluate your interest in our products and services, conduct customer research or surveys perform customer satisfaction. These companies are also obliged to protect your personal data in accordance with our data protection declaration for the protection of personal rights. Sometimes the Hotel Schönruh GmbH may be forced by legal provisions or legal processes to disclose your personal data.

In an order data processing directory (ADV directory), it is manually recorded which external companies could receive the data (registration system of the municipality or Feratel, postal service providers, CRM systems, external bookings, external request managers)
Security precautions are also taken to protect personal rights within the company.
The web site contains links to the web sites of other companies. Hotel Schönruh GmbH is not responsible for how these companies deal with personal rights. Hotel Schönruh GmbH therefore recommends that you ask these companies about their data protection declarations.

In order to protect the security of your data during transmission, the website uses a state-of-the-art encryption method (e.g. SSL) at certain points via HTTPS 


Change to our privacy policy

We reserve the right to occasionally adapt this data protection declaration so that it always corresponds to the current legal requirements or to implement changes to our services in the data protection declaration, e.g. B. when introducing new services. The new data protection declaration will then apply to your next visit.

Do you have any questions?

Of course, you can ask Hotel Schönruh GmbH what data Hotel Schönruh GmbH processes about you, where this data comes from, what it is used for and to whom it is transmitted. Of course, you can also correct incorrect data or have data processed inadmissibly deleted. The provisions of the Data Protection Act apply.

Hotel Schoenruh GmbH
Gerlos 285
6281 Gerlos 


Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Due to the activation of IP anonymization on this website, however, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install:

Link: Browser add-on to deactivate Google Analytics

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our website, by clicking this link. An opt-out cookie will be installed on your device. This will prevent future detection by Google Analytics for this website and for this browser as long as the cookie remains installed in your browser.

Use of Google Remarketing

This website uses the remarketing function of Google Inc. The function is used to present interest-based advertisements to website visitors within the Google advertising network. A so-called "cookie" is stored in the browser of the website visitor, which makes it possible to recognize the visitor when they access websites that belong to the Google advertising network. On these pages, the visitor can be presented with advertisements that refer to content that the visitor has previously accessed on websites that use Google's remarketing function.
According to its own statements, Google does not collect any personal data during this process. If you still do not want Google's remarketing function, you can always deactivate it by making the appropriate settings under . Alternatively, you can disable the use of cookies for interest-based advertising through the Ad Network Initiative by following the instructions at follow.

Google AdWords

Our website uses Google Conversion Tracking. If you came to our website via an ad placed by Google, Google Adwords will place a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad served by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. This means that cookies cannot be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

If you do not wish to participate in the tracking, you can reject the setting of a cookie required for this - for example by means of a browser setting that generally deactivates the automatic setting of cookies or set your browser so that cookies from the "" domain are blocked.

Please note that you may not delete the opt-out cookies as long as you do not want measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

Facebook tracking pixels

Furthermore, we use a Facebook tracking pixel (engl.: "visitor action pixel") from the provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA on our website. With its help, we can track the actions of users after they have seen or clicked on a Facebook ad. This allows us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook. Facebook can connect this data to your Facebook account and also for its own advertising purposes, according to Facebooks Data Use Policy use. You can enable Facebook and its partners to place advertisements on and outside of Facebook. You have the option of blocking Facebook and its partners from placing advertisements. You can edit the settings for Facebook's ads under the following link:

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